‘Operations Management is just necessary as that Marketing, Finance or Human Resource Management.’
Operations Management (OM) is the set of activities that relate to the creation of good and services through the transformation of inputs to outputs. Activities creating good and services take place in all organizations. To create good and services, all organization perform three functions. These functions are the necessary ingredients not only for production but also for an organization’s survival. They are:
- Marketing, which generates the demand.
- Production/Operations, which creates the product.
- Finance/accounting, pays the bills and collects the money.
There are ten OM Strategies:
Design of Goods and Services
‘The selection, definition, and design of products.’
Managing Quality
‘Quality is the ability of a product or service to meet customer needs.’
Process Strategy
‘Process strategy is an organization’s approach to transform resources into goods and services.’
Location Strategy
‘The objective of location strategy is to maximize the benefits of location to a firm. There are many factors which affect the location strategies like labor productivity, costs, attitudes and proximity to supplier and markets.’
Layout Strategy
‘The objective of layout strategy is to develop a cost-effective layout that meets the firm’s competitive needs. An effective layout facilitates the flow of materials, people, and information within and between areas.’
Human Resources
‘The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.’
Supply Chain Management
‘Management of activities that procure materials and services, transforming them into intermediate goods and final products, and delivering the products through a distribution system’
Inventory Management
There are four functions of inventory:
- To separate various parts of the production process
- To separate the firm from fluctuation in demand
- To take advantage of inventory discounts.
- To hedge against inflation and upward price changes.
Scheduling
‘Making plans that match production to changes in demand’
There are two types of scheduling:
- Aggregate
- Short-term
Maintenance
'All activities involved in keeping a system’s equipment in working order. The objective of maintenance and reliability is to maintain the capability of the system while controlling cost’
Operations Management Strategies
Source: Available on Request